Reference

Terms Conditions That Govern Your rr99apk Account

These terms set out exactly what you agree to when you open and use your rr99apk account — from how your wallet deposits are handled to what happens if something goes wrong.

Applies to DANA, OVO, GoPay depositsCovers account registration and verificationGoverns withdrawals and wallet transfersJurisdiction-dependent eligibilityLast updated — check footer for date
rr99apk Terms Conditions That Govern Your rr99apk Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms raises a question — whether that is about your wallet transaction, an account restriction, or how a specific rule applies to you — our support team is available to clarify. You can reach us through live chat inside your account dashboard, by submitting a ticket through the help centre, or via our official email channel. Players in Bandung and across Indonesia can expect responses in English through any of these paths.

Live Chat Open the chat widget inside your account dashboard for direct, real-time responses about any clause in these terms or an account query.
Help Centre Ticket Submit a written ticket for complex terms questions — useful when you need a documented response about wallet rules or account eligibility.
Email Support Send detailed terms inquiries to our support email. Include your account ID and the specific clause so we can respond with the right context.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We built the account and data handling behind rr99apk around a few clear principles: you should know what we hold, why we hold it, and how to ask us to change it. Every account goes through an identity verification step before withdrawals are processed — this protects your wallet balance and keeps the platform within its compliance obligations. Here is how each area works in practice.

Data We Retain

We keep your registration details, transaction history, and session logs for as long as your account is active and as required under applicable regulations in eligible regions.

Account Security Practices

Your account is protected by OTP verification on login and PIN confirmation on DANA, OVO, and GoPay withdrawals. Never share your OTP with anyone, including our support team.

Cookies and Session Data

We use session cookies to keep your account active while you browse the lobby. You can manage cookie preferences in your browser settings; disabling them may affect account functionality.

Requesting Changes to Your Data

To request a correction or deletion of your account data, submit a ticket through the help centre with your account ID. We process such requests within a reasonable period under applicable local law.

Common Questions About These Terms

These are the questions we receive most often when it comes to these terms. If yours is not here, contact our support team directly via live chat or a help centre ticket.

Yes. Every deposit and withdrawal — whether through DANA, OVO, GoPay, or another supported method — is governed by these terms. The wallet transfer rules in the payment section apply to all of them.

We will notify you of any material change through your registered contact or an in-account notice. Continuing to use the platform after that notice counts as acceptance of the updated terms.

We retain your transaction and identity records for as long as required under applicable regulations, even after account closure. Submit a data request ticket if you want details on what we hold.

No. These terms allow one account per person. Duplicate accounts may be suspended and any wallet balance held pending a review in line with the terms.

Open a help centre ticket with your account ID, the transaction reference, and the clause you believe applies. Our team reviews disputes and responds with a documented outcome.

Yes. Eligibility depends on local law and the region from which you access the platform. Where local law restricts or limits certain activities, those clauses of these terms apply as a minimum.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.